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Lost in Tourism

Getting lost is half the fun

Developing managers…

In my convention and meeting planning class, I have them do a lengthy scenario based project. They are broken into teams, and given a type of meeting or event. Over the course of the 16 weeks, they are given information,... Continue Reading →

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Daily Prompt: Underground

The other day, as I was driving home, I was contemplating all the states and cities I have lived in to this point.  My bags have been packed numerous times, moving between seven different states, their cities, and one country.... Continue Reading →

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Daily Prompt: Promises in tourism

When I begin classes, I have to revisit the tourism business environment.  I explain that the drivers of that system are information, money and promises.  Promises are paramount in meeting the expectations and wants of the consumer. A destination's marketing... Continue Reading →

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Guest Cycle in Tourism…

If any of you have visited here before, there are several post devoted to the guest cycle. Most of these post have to deal with a hotel or lodging environment, but I wanted to devote some time to what it... Continue Reading →

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Daily Prompt: Border (s) mean so much in tourism

The Johnstown Flood Memorial/ St. Michael, PA #SouthForkFishingHuntingClub #SouthForkDam #JohnstownFloodof1889 Border (s) exist on a map, in different geographic markings, and man-made signs to denote a boundary.  In tourism, boundaries are blurred more today than 100 years ago.  As tourist... Continue Reading →

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If not now, when…

If not now, when...words I contemplate every single day.  I want to get real about motivations.  To this day, I still don't think we truly understand why people do what they do. Edinburgh Festival Fringe 2016 Performer on The Mound... Continue Reading →

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My first foray in front of a camera

Fridays will be a busy time for me this year as I utilize the Learning Glass technology.  Today, I was there an hour, and did three short videos.  As there is with all technology, there is, for a better word,... Continue Reading →

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Tourism and geography: Understanding the Landscape

Last year I was granted the privilege of speaking in a geography class on my favorite subject, Scotland and its' landscape.  I wanted to talk about the making of the tourism landscape, and I knew some of my own students would... Continue Reading →

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“Heritage is a thoroughly modern concept” *…

Heritage is a thoroughly modern concept ~ McCrone, Morris and Kiely (1995, p. 1) As McCrone, Morris and Kiely assert in their seminal work on Scotland - the Brand: The Making of Scottish Heritage (1995), heritage as we know it... Continue Reading →

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Finding that right corner of the world…

Every day I'm asked by students about finding employment, the right job for them.  They slip into my office, some tentatively, others boldly, and with frustrated snarls and whispers, ask, "How do I find a job?"  Or they sigh deeply... Continue Reading →

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Weekend fun…

Visited Mall of America this weekend to shop and to see the new JW Marriott hotel attached to the Mall of America. Awesome property, and employees so welcoming. The design of the front desk caught my eye because I have... Continue Reading →

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Sense of Belonging…

So my tourism class has finished up for the most part motivation and I am sitting here reflecting on what we talked about.  I tried to convey to the students that they have to develop their own understanding of the... Continue Reading →

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Trade Show Management

My trade show management class is tackling the project of creating a booth for our School.  On Tuesday we mapped out initial objectives, and sub-divided into teams.  I am looking forward to helping them with this project.  We need to... Continue Reading →

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Place Attachment and more…

Place attachment, sense of place and more #tourism #place #senseofplace #Outlander #definitions

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On the road again…

On the road again...#tourism #tourismeducation #journey #historyoftourism

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Understanding Service Execution

We have been talking about the process of the guest cycle in Lodging.  Talking through what happens with the guest, the hotel, different departments, and managers. Initially, we mapped out what we talked about in class, and then I put... Continue Reading →

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Heritage, Image and Branding…

Talking about the creation of tourism destination brand

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Veterans Day

Today is Veterans Day (thank you to all that serve, or have served our Country), and another opportunity to dive into different market segments, and motivations for tourism.  Over the last few weeks we have been studying travel motivations, the... Continue Reading →

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Connections…

Mid-terms were handed out two weeks ago, and finally now all are uploaded to our educational management system.  Some of the students asked about constructing an essay, and thought I'd provide another resources.  Found this infographic on the web.  Yes,... Continue Reading →

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Identity in tourism

In my Intro class, we have been doing presentations about cities, given a particular scenario, a particular tourist, and understanding the tourism system; the big umbrella of variables that comprise the tourism offerings of a destination.  We are now shifting... Continue Reading →

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Tourism and Crisis Management

The Turkey Bombings this past weekend demonstrated the worst of our society.  In my lodging class this week, we are weaving the elements of communication, security, and safety.  We are examining the effects of current events such as the Boston Marathon Bombings,... Continue Reading →

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What does 2020 look like…for tourism industry

Sometimes I wonder at the evolution of tourism industry.  What it will look like in 2020, 2050.  I can noodle around Google, and garner snippets of trends, and ideas, but that is just the tangible that will change.  Back in... Continue Reading →

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We’ve come a long way…baby…

 We've come a long way ...baby.  That is in tourism.  No conversation in tourism can escape the history and development of the industry.  It is one of the oldest industries in the world, and will survive even in the hardest... Continue Reading →

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Four Points to Successful Meeting Planning

  Four Points to Successful Meeting Planning  Know you client--that means asking open ended questions, and some closed ended questions Know the product you sell--and it is more than what you really think it is...(know the breadth and depth of... Continue Reading →

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Tourism is a journey

It seems I've come full circle several times in my life.  Heck, life is a journey, and it is not about sitting back and waiting for things to happen.  It is about the time that we have on this earth,... Continue Reading →

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Welcome to the new school year…

Well another school year has started, and I always love meeting the new students and spying the upper class persons roaming around the halls.  I had a great summer, working, and spending time with family.  I hope my student's summers were just... Continue Reading →

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Read…read…read…read…

Key to understanding the industry, and all that is happening is to search out and read as much as you can.  Find the authors of your book.  Find the authors mentioned in their references.  Look for trade publications.  Bookmark web... Continue Reading →

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Today we talked about tourism motivations…

Why do we travel?  Why do we want to get away from it all?  It is different for all of us.  Our motivations are particular to each of us.  The key for the tourism destination, their marketing staff, and those part... Continue Reading →

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Looking inward, looking outward…Cultural Intelligence

As students and professional in tourism and hospitality, in every facet of our industry, we will be able to interact with a host of people from all parts of the world.  As I stipulate in class, we must remember that... Continue Reading →

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Welcome back students…Spring, 2015

This semester is energized with the opportunity for new thoughts, and new ideas.  We will be challenged, both in the classroom, and with external forces from local, regional, national and international factors. I am teaching four courses this semester, Principles... Continue Reading →

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What does Service mean in Hospitality?

So I have been noodling around YouTube, Google and other materials to find out more about service.  There are a host of resources out there, both factual, and opinionated.  So I went to the source for an example of exemplary... Continue Reading →

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My Day at the Career Conference…

Sara Maly attended the career conference, and posed a few questions to the company representatives.  Read about it here.

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Empowering your employees…

Richard Branson's recent blog post on Empowering your employees, don't rule over them is an interesting read.  I agree, we need to treat employees like responsible adults, but one question remains:  Are employees mature enough to understand their responsibility to that... Continue Reading →

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Thoughts on Leadership and Ethics

At one moment in your life, during your career or personal life, you will have to make a decision based your code of ethics.  In determining your career, you should align your own code of beliefs with that of the... Continue Reading →

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Tourism and Culture….

Why do we travel?  Is it just because we need to escape, and get away from our mundane lives?  Or is it more?  Is it to spend frivolously on souvenirs?  What are our motivations to travel?  Is there some underlying... Continue Reading →

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Terminology

So, you are embarking on a career in hospitality/tourism, and your worried about terminology.  You are in classes, and your professors are using words that are foreign to you, and you wonder what to do.  Read.  The simplest action you... Continue Reading →

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Why Case Studies….

I have shifted back to my roots of teaching.  Teach by example, and utilize real world problems.  Why?  Case studies of real world problems immerses the student into situations that they actually might encounter.  A manager learns by doing, rolling... Continue Reading →

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Looking for that dream job….

How often have I talked about capitalizing on your passions to find that dream job?  Today, as I skimmed Yahoo for news, as I hoped my students do as well, I came across two articles that rang true.  One was about... Continue Reading →

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Landscapes….

We have been talking attractions in Tourism (HT100), and in hospitality, will be delving into singular entities of the industry (like hotels, resorts) that make up a part of the man-made or physical landscape.  What is landscape?  How does it... Continue Reading →

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Stewardship

Stewardship is not a new concept.  It has been around as long as people understood that resources are used, and consumed.  That the landscape can alter, and change with time, and use.  The dictionary definition of the word (dictionary.come): the responsible overseeing and protection of... Continue Reading →

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The Tourism Business Environment, part 2

The Functions of Managment So as we tumble into the first areas of hospitality, understanding careers and the different opportunities, I want to expand on the business environment (part 1). In hospitality sector, if we are talking about any business... Continue Reading →

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What is value?…

What is value to our stakeholders?  How do we define it?  How does this relate to mutually beneficial partnerships?  Who is more important the customer or seller? We think life is black and white. It isn't. It has many shades... Continue Reading →

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Studying tourism…

I am frequently asked, "Dr. B...what are you looking for on a test?  What should I study?"  Sometimes these questions are hard to answer.  But from experience, I know you need to understand the inter-relationship this information has with the... Continue Reading →

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The Tourism Business Environment, part 1

The first day of class, I alluded to the dynamic nature of our tourism industry.  This involves the interaction and exchange between key players.  The goal of each is to develop and maintain mutually beneficial partnerships that meet or exceed... Continue Reading →

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Career conference at UW -Stout October 14 & 15, 2014 from 10am-3pm More information Here

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Is this the future…

http://www.youtube.com/watch?v=pwm3leZu-O0 How do you feel about space being the next frontier for the tourist? Would this be an authentic trip?

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This history of tourism…

Tourism and hospitality, travel has been around since man has emerged from the ethos and could walk on two legs.  We traveled for the basic necessities to survive in those early days, scavengers for food, fuel and shelter, companionship.  ... Continue Reading →

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